ADVICE: GENERAL

170 Community Project
Offers Lewisham general, benefits, debt, employment, housing, Level 1 immigration and consumer advice. Also offers casework in welfare benefits and housing.
For advice and information and to see if you need an advice appointment call Freephone 0800 231 5453; https://lewisham.gov.uk/organizations/170-community-project

Advice hubs from Royal Borough of Greenwich
These Advice Outreach Hubs offer you the chance to get the right support, when and where you need it. So whether you need help managing your finances, your immigration status or want to know the benefits you are entitled to – there will be qualified professionals on hand to help you. They are at:
The Forum, Trafalgar Road, SE10 9EQ – Mondays 10am-midday;
Woolwich Clockhouse Community Centre, Woolwich Dockyard, SE18 5QL – Fridays 9.30am-midday;
Thamesmead Moorings Sociable Club, Arnott Close, SE28 8BG – Wednesdays 9.30am-12.30pm;
Migrant Hub Woolwich Common, Community Centre, Leslie Smith Square, SE18 4DW – Tuesdays 10.30am-1.30pm;
Glyndon Community Centre, Raglan Road, SE18 7LB – Thursdays 10am-midday;
St Mary’s Community Centre, 180 Eltham High Street, SE9 1BJ – Wednesdasys 10am-midday

Lewisham Citizens Advice Bureau
Independent charity offering free, confidential and impartial advice on big issues affecting people’s lives, such as money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options. The Bureau values diversity, promotes equality and challenges discrimination wherever it sees it. Various bureaux across the borough with drop-in sessions and a telephone advice line.
Leemore Community Hub, Bonfield Road, SE13 5EU; 0800 231 5453; citizensadvice.org.uk/local/Lewisham/

Live Well Greenwich
This service offers Greenwich residents face-to-face, over the phone and online advice, on a wide range of issues that impact on health and wellbeing including debt and finance, work and training, housing and social isolation. Residents can also benefit from up to six 45-minute face-to-face sessions with Live Well coaches in selected community settings for signposting and support. One-to-one advice is available over the phone six days a week via the Live Well Greenwich call centre and the Greenwich Community Directory website is an easy to use resource listing health and social care services. 
The Live Well Greenwich line is available on 0800 470 4831 (Mondays-Thursdays 8.30am-7.30pm, Fridays 8.30am-5.30pm, Saturdays 9am-12pm). More information about face-to-face sessions with Live Well Coaches is also available on the same number. For more information, visit livewellgreenwich.org.uk 

Alchoholics Anonymous
0845 769 7555

Childline
0800 1111

COMMUNITY DIRECTORY

Greenwich Community Directory
An online health and social care directory.
greenwichcommunitydirectory.org.uk 

CRIME VICTIM SUPPORT

Greenwich Victim Support
Provides support to any victim of a crime in Greenwich.
020 7277 1433; victimsupport.org.uk

Lewisham Victim Support
Provides support to any victim of a crime in Lewisham.
020 8698 4583; victimsupport.org.uk

DEMENTIA SUPPORT

Lewisham MindCare
Lewisham MindCare offers a FREE information and support service, whether you have been diagnosed with dementia, are concerned that you have memory problems, or are seeking information for someone you support.
Lewisham MindCare, 91 Granville Park, Lewisham SE13 7DW; 020 3228 5960; mindcare.org.uk

DIGITAL SUPPORT

Digital support zones
​If you need help to improve your basic digital skills and use online services, you can come along to free drop-in sessions. The digital skills volunteers can help with basic skills such as creating an email account; paying for things like council tax and rent; reporting problems including flytipping and graffiti; booking services such as garden waste and mattress collections; applying online for things like Blue Badges and benefits.
Lewisham Central Community Hub – Mon/Tues mornings
Leemore Centre, 29-39 Clarendon Rise, Lewisham SE13 5ES
Archibald Corbett Library – Mon 10am-noon
Torridon Road, Catford SE6 1RQ
Catford Library – Tues 2-4pm, Wed 10am-1pm, Thurs 2-4pm
Laurence House, Catford SE6 4RU
The Green Man – Wed 10am-noon
355 Bromley Road, Catford SE6 2RP
Grove Park Adult Education Centre – Thurs 2-4pm
Baring Road, Lee SE12 0DZ

DOMESTIC ABUSE SUPPORT

Athena
Support and advice for people experiencing domestic abuse in Lewisham.
0800 112 4052; refuge.org.uk

Domestic violence
Greenwich Domestic Violence and Abuse Service: 020 8317 8273; royalgreenwich.gov.uk/domesticabuse

DRUGS AND ALCOHOL SUPPORT

Drugs and alcohol support
Lewisham Young People’s Substance Misuse Service, Eagle House, 290 Lewisham Road, Lewisham SE13 7PA; 020 8297 7941; cri.org.uk
New Direction Lewisham, 410 Lewisham High Street, Lewisham SE13 6LJ; 020 8314 5566
New Direction Lewisham, 55 Dartmouth Road, Forest Hill, SE23 3HN; 020 8699 5263; sussexpartnership.nhs.uk
Change Grow Live, changegrowlive.org

FAMILY SUPPORT

Family Action
Family Action transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across the country. Various services offered around south east London.
family-action.org.uk

FINANCIAL ADVICE

Help Through Hardship
If you are in financial crisis and live in England or Wales, call the free national helpline on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crisis and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

GRABADOC (out of hours medical service)
020 8319 3030

GREENWICH COUNCIL
020 8854 8888

Jobcentre Plus
0345 604 3719

LEGAL SUPPORT

Plumstead Community Law Centre
020 8854 8848

MENTAL HEALTH

Greenwich Mental Health Services
020 8853 2395; 54-56 Ormiston Road, Greenwich, SE10 0LN; blgmind.org.uk

Greenwich Mind
020 8853 1735

Greenwich Time to Talk
020 3260 1100

Lewisham Mind
020 3228 0760 91 Granville Park, Lewisham, SE13 7DW; blgmind.org.uk

MULTILINGUAL ADVICE

Lewisham Multilingual Advice Service
Offering free and impartial advice, assistance and advocacy in different languages. Drop-in sessions and telephone advice. The main languages are Albanian, Arabic, Bengali, French, Italian, Kurdish, Portuguese, Spanish, Somali, Turkish, Polish & Vietnamese. If a language is not available it may be possible to accommodate through one of the Service’s volunteers. The Service deals with issues related to welfare benefits, health, housing, employment, consumer, debt, education, etc.
10 Catford Broadway, Catford, SE6 4SP; Advice line: 0800 231 5453 – listen to the message and when it says ‘English’, press 1; appointments by telephone: 020 8314 5777; lmlas.co.uk

NHS Direct
0845 4647

NHS England
0300 311 2233

Quitline (smoking)
0800 470 4831

Samaritans
08457 909090

SUPPORT FOR AFRICAN PEOPLE

Africa Advocacy Foundation
Promoting better health, education and other life opportunities for disadvantaged people. Projects include an initiatove to reduce isolation amongst African elderly people, an FGM programme, young people’s programme and an HIV peer support group.
76 Elmer Road, Catford SE6 2ER; 020 8698 4473; africadvocacy.org

SUPPORT FOR CARERS

Carers Lewisham
Support for unpaid carers, with specific project to support mental health carers.
020 8699 8686; carerslewisham.org.uk

Greenwich Carers Centre
Provides support and advice for carers, including face-to-face counselling, telephone and email support. Offers facility for carers to leave the person they care for in a safe, social environment for up to two hours while they have a break.
The Stables, 76 Hornfair Road, Charlton SE7 7BD; 0300 300 2233; thestablesse7.com

Lewisham Carers Information Advice and Support Service
Supporting unpaid carers, caring for another person, aged 18 or over who lives in Lewisham.
020 3886 0970; helpingcarersinlewisham.org.uk

SUPPORT FOR THE ELDERLY/AGEING

Age Exchange
Centre for reminiscence-based arts projects, exhibitions and education work, plus cafe and library.
11 Blackheath Village, Blackheath, SE3 9LA; 020 8318 9105; age-exchange.org.uk

Age UK Greenwich
2-6 Sherard Road, Eltham, SE9 6EX; 020 8315 1850; ageuk.org.uk

Age UK Lewisham
111 Randlesdown Road, Catford, SE6 3HB; 020 8690 9060; ageuk.org.uk

Postitive Ageing Council
If you’re over 60 and live, work or study in Lewisham borough, you can join the Positive Ageing Council to discuss issues that effect the lives of older people. It is an open forum that meets four times a year. Anyone aged over 60 who lives, works, learns or volunteers in the borough can join. The group organise social events and activities and give older people an important voice in what services and facilities are provided in Lewisham. 
Details: https://lewisham.gov.uk/mayorandcouncil/positive-ageing-council

HOMELESSNESS

999 Club
The 999 Club works with individuals aged 16 and over going through tough transitions and either experiencing homelessness or at risk of homelessness due to life events, such as coming out of prison, leaving care or psychiatric hospital. They can offer connection to specialist support and advice on housing, health, finance and employment, local community links to enable people to build positive networks independent of support services.
999 Club; 020 8694 5797; 999club.org

Greenwich Winter Night Shelter
A local charity which provides warmth, emergency accommodation and advocacy for people experiencing homelessness in Greenwich. There’s also an open drop-in centre for anyone experiencing or at risk of homelessness, on Mondays, Wednesdays and Fridays 9am-1pm.
360 Middle Park Avenue, Eltham SE9 5QH; 020 3355 6880; gwns.org.uk

UNIVERSAL CREDIT/HOUSING BENEFIT

Housing Benefit Support Line
020 8690 8444

REFUGEE/MIGRANT SUPPORT

Lewisham Refugee and Migrant Network
LRMN provides free and confidential immigration advice on all aspects of immigration and asylum law. It runs outreach sessions and a free helpline.
341 Evelyn Street, Deptford SE8 5QX; 020 8694 0323; lrmn.org.uk

Victim Support
0845 450 3936

VOLUNTEERING

Lewisham Volunteer Centre
If you’d like to become a volunteer for any of the voluntary and community sector organisations in the borough, get in touch.
020 8613 7113

VOLUNTEERED HELP

Voluntary Action Lewisham
Supports people in Lewisham with gardening, decorating, befriending, transport etc.
020 3778 0664

DEBT/FINANCIAL ADVICE

Meridian Money Advice
Provides free, confidential debt and welfare benefit advice for people living, working and studying in Greenwich and Lewisham boroughs.
020 8293 3432

LGBT SUPPORT

Opening Doors London – LGBT* support for older people
The largest provider of information and support services for older lesbian, gay, bisexual and trans people. Membership FREE for over 50s.
020 7239 0400; openingdoorslondon.org.ukape and Sexual Abuse Support Centre/Rape Crisis South London

RAPE/SEXUAL ABUSE SUPPORT

Rape and Sexual Abuse Support Centre/Rape Crisis South London
Independent, confidential service supporting women and girls aged 13+ who have experienced any kind of sexual violence, including assault, harassment or threats, at any time in their lives.
National freephone helpline: 0808 802 9999; Local office: 020 8693 3311

WELLBEING RESOURCES

Sydenham Garden
A unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people in their recovery from mental and physical ill-health in Lewisham.
Sydenham Garden Resource Centre, 28a Wynell Road, Sydenham SE23 2LW; 020 8291 1650; sydenhamgarden.org